Returns & Exchanges

ANNA QUAN offers a seamless return process for items in original condition with tags attached within 14 days of delivery. We are committed to ensuring you are completely satisfied with the fit and quality of your investment pieces.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Ship the Item

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Receive Refund

Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing